Dress Purchases

Q: What designers do you carry for dresses?
A: We carry stunning gowns from top designers, including Sherri Hill, Jovani, Primavera, Rachel Allan, Portia & Scarlett, Aleta, and Juliet. Browse our full selection in-store or online.

Q: How do I know what size to order?
A: You can consult the size chart provided here. However, we recommend booking a dress appointment here to get your measurements and ensure the best fit. Our team is also available to assist you with any sizing concerns.

Q: Can I try on dresses in-store?
A: Yes, we invite you to visit our store and try on dresses. We have a premium collection of prom dresses in stock for you to browse and try on. Make an appointment here.

Q: What is your return policy for dresses?
A: Our return policy is listed here.

Q: Can I place a order if the dress I want is not in stock?
A: Yes, these are called special orders which are available for dresses that we do not carry in store. Special orders are final sale, typically take 14-21 days for delivery, and may be subject to extra fees after shipping.

Q: Do you offer alterations for dresses?
A: We do not offer in-house alterations, but we can recommend skilled local tailors to assist with any needed adjustments.

Tuxedo Rentals

Q: What is included in the tuxedo rental?
A: Our standard tuxedo rental package includes a jacket, pants, shirt, vest, tie, and shoes. You can also add accessories such as cufflinks and pocket squares for an additional fee.

Q: How do I get measured for a tuxedo?
A: You can book an appointment online and visit our store for professional tuxedo measurements. Our experienced staff will ensure you are fitted correctly for your event.

Q: Can I rent a tuxedo online?
A: Yes, you can browse our selection and build the exact tuxedo you would like, then send us your measurements through the out-of-town form. But getting fitted in-store will ensure the best fitting tux.

Q: How long can I rent a tuxedo for?
A: The standard rental period is a couple days to a week, typically for the duration of your event. Please return the tuxedo by the day after your event to avoid late fees.

Q: What happens if the tuxedo is damaged or returned late?
A: If the tuxedo is returned late or damaged, additional fees may apply. Please see our rental agreement for more details.

Shipping and Orders

Q: What are your shipping options?
A: We offer two shipping options for dress purchases:

• 2-day express shipping
• 3-5 days ground shipping

Q: Do you ship internationally?
A: Yes, we ship dresses to all 50 states, US territories, and internationally. However, please note that we cannot send international packages as gifts due to shipping regulations.

Q: How long does shipping take for special orders?
A: Special orders typically will be less than 7 days, but can take 14-21 days for delivery if they are not in stock with the vendor. We will keep you informed of your order’s progress.

Payment and Billing

Q: What payment methods do you accept?
A: We accept major credit cards (Visa, Mastercard, American Express) and PayPal. Additional payment options may be available on our website.

Q: Do you offer payment plans?
A: We currently do not offer payment plans for dress purchases or tux rentals.